Why is NOCO Customer Service so Slow for My Broken Noco Genius Smart Battery Charger?
Customer service for a broken smart charger is slow because most brands handle support through a small team, a ticket queue, and limited phone hours. Warranty claims also need proof of purchase, serial numbers, and a troubleshooting call before any replacement ships. I learned this the hard way when my charger died mid-season. Now I … Read more